TERMS AND CONDITIONS OF THE ONLINE STORE
1. These Regulations define the general terms, conditions and method of sale conducted by JWW4U LTD 43 Roma Road, Birmingham, England, B11 2JH, via the online store www.jww4u.com (hereinafter referred to as: "Online Store") and define the terms and conditions of provision by JWW4U LTD 43 Roma Road, Birmingham, England, B11 2JH of free electronic services.
§ 1 Definitions
1. Working days - means days of the week from Monday to Friday excluding public holidays.
2. Delivery - means an actual activity consisting in the delivery to the Customer by the Seller, through the Supplier, of the Goods specified in the order.
3. Supplier - means the courier company with which the Seller cooperates in the scope of Delivery of Goods.
4. Password - means a string of letters, digits or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.
5. Consumer - means a natural person performing a legal transaction with an entrepreneur not directly related to his business or professional activity.
6. Customer Account - means an individual panel for each Customer, launched for him by the Seller, after the Customer has registered and concluded the contract for the provision of the Customer Account Maintenance service.
7. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, to which the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal transaction directly related to its business or professional activity.
8. Entrepreneur with consumer rights - means a natural person concluding a Sales Agreement directly related to his business activity, when the content of the Sales Agreement shows that it does not have a professional character for this Entrepreneur, resulting in particular from the subject of his business activity, made available on the basis of the provisions on central register and information on economic activity.
9. Regulations - means these regulations.
10. Registration - means an actual action performed in the manner specified in the Regulations, required for the Customer to use all the functionalities of the Online Store.
11. Seller - means JWW4U LTD 43 Roma Road, Birmingham, England, B11 2JH
12. Store Website - means websites under which the Seller runs the Online Store, operating in the domain of www.jww4u.com .
13. Goods - means a product presented by the Seller via the Store's Website, which may be the subject of a Sales Agreement.
14. Durable medium - means a material or tool enabling the Customer or the Seller to store information addressed personally to him, in a way that allows access to information in the future for a period of time appropriate to the purposes for which this information is used, and which allows the reproduction of stored information in an unchanged form.
15. Sales contract - means a sales contract concluded at a distance, on the terms set out in the Regulations, between the Customer and the Seller.
16. ODR Dispute Resolution – ODR System
( https://ec.europa.eu/consumers/odr/) is an external link and at the same time an official website, managed by the European Commission. The system facilitates out-of-court settlement of disputes between buyers and sellers.
§ 2 General provisions and use of the Online Store
1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Store Website, as well as to templates, forms, logos posted on the Store Website (with the exception of logos and photos presented on the Store Website for the purpose of presenting goods, to which copyrights belong to third parties) belong to the Seller, and the use of them may take place only in a manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.
2. The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, types of devices and types of Internet connections. The minimum technical requirements for using the Store Website are a web browser version of at least Internet Explorer 11 or Chrome 66 or FireFox 60 or Opera 53 or Safari 5 or later, with Javascript enabled, accepting cookies and an Internet connection with a bandwidth of at least 256 kbit/s. The Store Website is optimized for a minimum screen resolution of 1024x768 pixels.
3. The Seller uses the mechanism of "cookies", which when customers use the Store's Website, are saved by the Seller's server on the hard disk of the Customer's end device. The use of "cookies" is aimed at the proper operation of the Store's Website on customers' end devices. This mechanism does not destroy the Customer's end device and does not cause configuration changes in the Customers' end devices or in the software installed on these devices. Each Customer may disable the "cookies" mechanism in the web browser of their end device. The Seller indicates that disabling "cookies" may, however, cause difficulties or prevent the use of the Store's Website.
4. In order to place an order in the Online Store via the Store Website or via e-mail and in order to use the services available on the Store Websites, it is necessary for the Customer to have an active e-mail account.
5. It is forbidden for the Customer to provide illegal content and to use by the Customer the Online Store, the Store Website or free services provided by the Seller, in a manner contrary to the law, good manners or violating the personal rights of third parties.
6. The Seller declares that the public nature of the Internet and the use of services provided electronically may be associated with the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use anti-virus and identity protection programs that use the Internet. The Seller never asks the Customer to provide him with any form of password.
7. It is not allowed to use the resources and functions of the Online Store in order for the Customer to conduct activities that would violate the interest of the Seller, i.e. advertising activities of another entrepreneur or product; activity consisting in posting content unrelated to the Seller's activity; the activity of posting false or misleading content.
§ 3 Registration
1. In order to create a Customer Account, the Customer is obliged to register free of charge.
2. Registration is not necessary to place an order in the Online Store.
3. In order to Register, the Customer should complete the registration form provided by the Seller on the Store's Website and send the completed registration form electronically to the Seller by selecting the appropriate function in the registration form. During Registration, the Customer sets an individual Password.
4. When filling in the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.
5. During Registration, the Customer may voluntarily consent to the processing of their personal data for marketing purposes by checking the appropriate box of the registration form. In this case, the Seller clearly informs about the purpose of collecting the Customer's personal data, as well as about the known to the Seller or the expected recipients of this data.
6. The Customer's consent to the processing of his personal data for marketing purposes does not condition the possibility of concluding a contract with the Seller for the provision of the Customer Account Management service by electronic means. The consent may be withdrawn at any time by submitting an appropriate statement of the Customer to the Seller. The statement may, for example, be sent to the Seller's address via e-mail.
7. After sending the completed registration form, the Customer receives immediately, by e-mail to the e-mail address provided in the registration form, confirmation of Registration by the Seller. At this moment, an agreement is concluded for the provision of the Customer Account Maintenance service by electronic means, and the Customer gains the opportunity to access the Customer Account and make changes to the data provided during Registration.
§ 4 Orders
1. The information contained on the Store's Website does not constitute the Seller's offer within the meaning of ODR system, but only an invitation to Customers to submit offers to conclude a Sales Agreement.
2. The Customer may place orders in the Online Store via the Store's Website or e-mail 7 days a week, 24 hours a day.
3. The Customer placing an order via the Store's Website completes the order by selecting the Goods he is interested in. Adding the Goods to the order takes place by selecting the "TO CART" command under the given Goods presented on the Store's Website. The Customer, after completing the entire order and indicating in the "BASKET" the method of Delivery and the form of payment, places an order by sending the order form to the Seller, selecting the "Order with obligation to pay" button on the Store's Website. Each time before sending the order to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that he is obliged to incur in connection with the Sales Agreement.
4. The Seller confirms to the Customer the content of the proposed Sales Agreement, recorded – at the Customer's choice – on paper or in the form of an electronic message – with the confirmation taking place before the conclusion of the Sales Agreement.
5. The Customer's statement on the conclusion of the Sales Agreement, submitted by him after receiving from the Seller the confirmation referred to above in §4 section 6, is recorded on paper or other Durable Medium.
6. The Customer placing an order via e-mail sends it to the e-mail address provided by the Seller on the Store's Website. In the message sent to the Seller, the Customer provides in particular: the name of the Goods, color and its quantity, among the Goods presented on the Store's Website and their contact details.
7. After receiving the message referred to in §4 section 9 from the Customer by e-mail, the Seller sends the Customer a return message via e-mail, providing his registration data, the price of the selected Goods and the possible forms of payment and the method of Delivery with his cost, as well as information about all additional payments that the Customer would incur under the Sales Agreement. The message also contains information for the Customer that the conclusion of the Sales Agreement by him via e-mail entails the obligation to pay for the ordered Goods. On the basis of the information provided by the Seller, the Customer may place an order by sending an electronic message to the Seller indicating the selected form of payment and the method of Delivery.
8. Placing an order constitutes the Customer's submission to the Seller of an offer to conclude a Contract for the sale of Goods being the subject of the order.
9. After placing the order, the Seller sends a confirmation of its submission to the e-mail address provided by the Customer.
10. Then, after confirming the order, the Seller sends to the e-mail address provided by the Customer information about the acceptance of the order for execution. Information on the acceptance of the order for execution is the Seller's statement on the acceptance of the offer referred to in §4 section 11 above and upon its receipt by the Customer, the Sales Agreement is concluded.
11. After the conclusion of the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium, to the Customer's e-mail address or in writing to the address indicated by the Customer during Registration or placing an order.
§ 5 Payments
1. The prices on the Store's Website placed next to a given Goods are gross prices and do not contain information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when choosing the method of Delivery and placing an order.
2. The Customer may choose the following forms of payment for the ordered Goods:
a) payment card through an external payment system PayPal, Stripe, www.paypal.com , www.stripe.com
3. The Customer should make a payment for the order in the amount resulting from the concluded Sales Agreement on the date of purchase, i.e. the moment of choosing products with the simultaneous conclusion of the contract for the delivery of the product.
4. In the event of non-payment by the Customer, the Seller considers the contract to be invalid and will not deliver the products designated and not paid by the buyer.
§ 6 Delivery
1. The Seller carries out the Delivery within the territory of the European Union and the United Kingdom.
2. The Seller is obliged to deliver the Goods being the subject of the Sales Agreement without defects.
3. The Seller publishes on the Store's Website information about the number of Business Days needed for Delivery and order processing.
4. The delivery and order completion date indicated on the Store's Website is counted in Business Days in accordance with §5 section 2 of the Regulations.
5. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.
6. On the day of sending the Goods to the Customer, information confirming the shipment by the Seller is sent to the Customer's e-mail address.
7. The customer is obliged to examine the delivered parcel in time and in the manner adopted for shipments of a given type. In the event of a loss or damage to the shipment, the Customer has the right to demand from the Supplier's employee to write down the appropriate protocol.
8. The Seller, in accordance with the Will of the Customer, sends the Customer a receipt or VAT invoice covering the delivered Goods or sends by e-mail, to the electronic address provided by the Customer, an electronic invoice covering the delivered Goods. The electronic invoice is delivered by e-mail in the form of an electronic file in PDF format. In order to open the file, the Customer should have free software compatible with the PDF format. The seller recommends Adobe Acrobat Reader for this purpose, which can be downloaded free of charge at http://www.adobe.com
In order to receive a VAT invoice, the Customer should declare at the time of purchase that he purchases the Goods as an Entrepreneur (taxpayer). Notification of the above declaration takes place by marking the appropriate field in the order form, before sending the order to the Seller.
9. In the event of the Customer's absence at the address indicated by him, provided when placing the order as the Delivery address, the Supplier's employee will leave a notice or attempt to contact him by phone to determine the date on which the Customer will be present. In the event of returning the ordered Goods to the Online Store by the Supplier, the Seller will contact the Customer electronically, re-determining with the Customer the date and cost of Delivery.
§ 7 Warranty
1. The Seller ensures the Delivery of Goods free of physical and legal defects. The Seller is liable to the Customer if the Goods have a physical or legal defect (warranty).
2. If the Goods have a defect, the Customer may:
a. submit a statement on price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Goods with one free from defects or removes the defect.
This limitation does not apply if the Goods have already been replaced or repaired by the Seller or the Seller has not fulfilled the obligation to replace the Goods with goods free from defects or to remove defects. The Customer may, instead of removing the defect proposed by the Seller, demand the replacement of the Goods with one free from defects or instead of replacing the Goods, demand the removal of the defect, unless bringing the item into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of costs, the value of the Goods free from defects, the type and significance of the defect found, as well as the inconvenience to which the Customer would be exposed by another method of satisfaction are taken into account. The Customer may not withdraw from the Sales Agreement if the defect is insignificant.
b. demand replacement of the defective Goods with one free from defects or removal of the defect. The Seller is obliged to replace the defective Goods with one free from defects or to remove the defect within a reasonable time without undue inconvenience to the Customer.
The Seller may refuse to satisfy the Customer's request if bringing the defective Goods into conformity with the Sales Agreement in the manner chosen by the Customer is impossible or in comparison with the second possible way of bringing into conformity with the Sales Agreement would require excessive costs. The costs of repair or replacement shall be borne by the Seller.
3. The Customer who exercises the rights under the warranty is obliged to deliver the defective item to the Seller's address. In the case of a Customer who is a Consumer and an Entrepreneur with Consumer rights, the cost of delivery is covered by the Seller.
4. The Seller is liable under the warranty if a physical defect is found within two years from the release of the Goods to the Customer. A claim for removal of a defect or replacement of the Goods with a defect-free one expires after one year, but this period may not end before the expiry of the period specified in the first sentence. Within this period, the Customer may withdraw from the Sales Agreement or submit a statement on reducing the price due to a defect in the Goods. If the Customer has requested replacement of the Goods with goods free from defects or removal of the defect, the deadline for withdrawing from the Sales Agreement or submitting a statement on price reduction begins upon the ineffective expiry of the deadline for replacing the Goods or removing the defect.
5. Any complaints related to the Goods or the implementation of the Sales Agreement, the Customer may send in writing to the following e-mail address: odr-eu@jww4u.com.
6. Within 14 days from the date of the request containing the complaint, the Seller shall respond to the complaint of the Goods or the complaint related to the implementation of the Sales Agreement submitted by the Customer.
7. The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the address odr-eu@jww4u.com .In the complaint application, the Customer should include a description of the problem. The Seller shall immediately, but no later than within 14 days, consider the complaints and provide the Customer with a response.
8. The Seller does not use out-of-court dispute resolution referred to in the Act of 23 September 2016 on out-of-court resolution of consumer disputes.
§ 8 Withdrawal from the Sales Agreement
1. The Customer who is a Consumer and the Entrepreneur with the rights of the Consumer who concluded the Sales Agreement may withdraw from it within 14 days without giving a reason.
2. The period for withdrawal from the Sales Agreement begins from the moment the Goods are taken into possession by the Consumer, the Entrepreneur with the Rights of the Consumer or a third party other than the carrier indicated by them.
3. The Consumer and the Entrepreneur with the rights of the Consumer may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Seller. This statement may be submitted via e-mail to the Seller's address, i.e.: odr-eu@jww4u.com .To meet the deadline, it is enough to send a statement before its expiry.
4. The Consumer and the Entrepreneur with the rights of the Consumer may withdraw from the Agreement by submitting a statement of withdrawal to the Seller. To meet the deadline, it is enough to send a statement before its expiry. The Seller immediately confirms to the Consumer and the Entrepreneur with the rights of the Consumer the receipt of the form submitted via the website.
5. In the event of withdrawal from the Sales Agreement, it is considered void.
6. If the Consumer or Entrepreneur with the rights of the Consumer submitted a statement of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
7. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the consumer's or entrepreneur's statement with the Consumer's rights on withdrawal from the Sales Agreement, return to him all payments made by him, including the cost of Delivery of the Goods to the Consumer or Entrepreneur with the rights of the Consumer.
The Seller may withhold the return of payments received from the Consumer or Entrepreneur with the rights of the Consumer until the Goods are received back or the Consumer or Entrepreneur with the Rights of the Consumer provides proof of returning the Goods, depending on which event occurs earlier.
8. If the Consumer or entrepreneur with the rights of the Consumer exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest ordinary method of Delivery offered by the Seller, the Seller is not obliged to return to the Consumer or entrepreneur with the Rights of the Consumer the additional costs incurred by him.
9. The Consumer or Entrepreneur with the rights of a Consumer is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is enough to send the Goods back to the Seller's address before the expiry of this period.
10. In the event of withdrawal, the Customer who is a Consumer or an Entrepreneur with the rights of a Consumer bears only the direct costs of return.
11. If, due to their nature, the Goods cannot be sent back by post in the usual manner, the Seller informs the Consumer and the Entrepreneur with the Consumer's rights about the costs of returning the item on the Store's Website.
12. The Consumer and the Entrepreneur with the rights of a Consumer are responsible for the reduction in the value of the Goods resulting from using them in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Goods.
13. The Seller shall refund the payment using the same method of payment as used by the Consumer or entrepreneur with the rights of the Consumer, unless the Consumer or Entrepreneur with the rights of the Consumer has expressly agreed to another method of return, which does not involve any costs for him.
§ 9 Free services
1. The Seller provides to the Customers, electronically, free of charge services:
a. Contact form;
b. Newsletter;
c. Maintaining the Customer Account;
d. Posting opinions.
2. The services indicated in §9 section 1 above are provided 7 days a week, 24 hours a day.
3. The Seller reserves the right to choose and change the type, form, time and method of granting access to selected listed services, about which he will inform the Customers in a manner appropriate to change the Regulations.
4. The Contact Form service consists in sending a message to the Seller using the form placed on the Store's Website.
5. Resignation from the free service Contact Form is possible at any time and consists in ceasing to send inquiries to the Seller.
6. The Newsletter service can be used by any Customer who enters his e-mail address, using the registration form provided by the Seller on the Store's Website. After sending the completed registration form, the Customer receives immediately, by e-mail to the e-mail address provided in the registration form, an activation link in order to confirm signing up for the Newsletter subscription. Upon activation of the link by the Customer, a contract for the provision of the Newsletter service by electronic means is concluded.
The Customer may additionally check the appropriate box in the registration form during Registration in order to subscribe to the Newsletter service.
7. The Newsletter service consists in sending by the Seller, to the e-mail address, a message in electronic form containing information about new products or services in the Seller's offer. The Newsletter is sent by the Seller to all Customers who have subscribed.
8. Each Newsletter addressed to The Customers' data contains, in particular: information about the sender, completed "subject" field, specifying the content of the shipment and information about the possibility and method of resignation from the free Newsletter service.
9. The Customer may at any time resign from receiving the Newsletter by unsubscribing from the subscription via the link provided in each electronic message sent as part of the Newsletter service or by deactivating the appropriate field in the Customer Account.
10. The Customer Account Management service is available after Registration on the terms described in the Regulations and consists in providing the Customer with a dedicated panel as part of the Store's Website, enabling the Customer to modify the data he provided during Registration, as well as to track the status of orders and the history of orders already completed.
11. The Customer who has completed the Registration may submit to the Seller a request to delete the Customer Account, however, in the event of a request to delete the Customer Account by the Seller, it may be deleted up to 14 days from the request.
12. The Posting Opinions service consists in enabling the Seller, Customers with a Customer Account, to publish on the Store's Website individual and subjective statements of the Customer regarding, in particular, the Goods.
13. Resignation from the Service Posting opinions is possible at any time and consists in ceasing to post content by the Customer on the Store's Website.
14. The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller, i.e. conducting advertising activities of another entrepreneur or product; activity consisting in posting content not related to the Seller's activity; activity consisting in posting false or misleading content, as well as in the case of action by the Customer to the detriment of other Customers, violation by the Customer of the law or the provisions of the Regulations, as well as when blocking access to the Customer Account and free services is justified by security reasons - in particular: breaking the security of the Store Website by the Customer or other hacker activities. Blocking access to the Customer Account and free services for the aforementioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller notifies the Customer about blocking access to the Customer Account and free services by electronic means to the address provided by the Customer in the registration form.
§ 10 Liability of the Customer in the scope of the content posted by him
1. By posting content and making it available, the Customer voluntarily distributes the content. The posted content does not express the views of the Seller and should not be identified with his business. The Seller is not a content provider, but only an entity that provides adequate ICT resources for this purpose.
2. The Customer declares that:
a) is entitled to use proprietary copyrights, industrial property rights and/or related rights to – respectively – works, objects of industrial property rights (e.g. trademarks) and/or objects of related rights that make up the content;
b) placing and making available as part of the services referred to in §9 of the Regulations, personal data, image and information regarding third parties took place in a legal, voluntary manner and with the consent of the persons concerned;
c) agrees to inspect the published content by other Customers and the Seller, as well as authorizes the Seller to use them free of charge in accordance with the provisions of these Regulations;
d) agrees to make elaborations of works within the meaning of the Act on Copyright and Related Rights.
3. The Customer is not entitled to:
a) posting as part of the use of the services referred to in §9 of the Regulations, personal data of third parties and disseminating the image of third parties without the permission or consent of a third party required by law;
b) posting advertising and/or promotional content as part of the use of the services referred to in §9 of the Regulations.
4. The Seller is responsible for the content posted by the Customers, provided that they receive a notification in accordance with §11 of the Regulations.
5. It is forbidden for Customers to post content as part of the use of the services referred to in §9 of the Regulations, which could, in particular:
a) be posted in bad faith, e.g. with the intention of infringing the personal rights of third parties;
b) infringe any rights of third parties, including rights related to the protection of copyright and related rights, the protection of industrial property rights, trade secrets or those related to confidentiality obligations;
c) be offensive or threatening to other persons, contain vocabulary that violates good manners (e.g. through the use of profanity or terms commonly considered offensive);
d) be in conflict with the interest of the Seller, i.e. content constituting advertising materials of another entrepreneur or product; content not related to the Seller's business; content that is false or misleading;
e) otherwise violate the provisions of the Regulations, good customs, provisions of applicable law, social or moral norms.
6. In the event of receiving a notification in accordance with §11 of the Regulations, the Seller reserves the right to modify or remove the content posted by customers as part of their use of the services referred to in §9 of the Regulations, in particular with regard to content that, based on reports from third parties or relevant authorities, it has been found that they may constitute a violation of these Regulations or applicable law. The Seller does not conduct ongoing control of the posted content.
7. The Customer agrees to the free use by the Seller of the content placed by him as part of the Store Website.
§ 11 Reporting a threat or violation of rights
1. In the event that the Customer or another person or entity considers that the content published on the Store's Website violates their rights, personal rights, good customs, feelings, morality, beliefs, principles of fair competition, know-how, secrecy protected by law or on the basis of an obligation, he may notify the Seller of a potential violation.
2. The Seller, notified of a potential violation, takes immediate action to remove from the Store's Website the content that is the cause of the violation.
§ 12 Protection of personal data
1. The principles of personal data protection are included in the Privacy Policy.
§ 13 Termination of the contract (does not apply to Sales Agreements)
1. Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, subject to the preservation of the rights acquired by the other party before the termination of the above-mentioned contract and the provisions below.
2. The Customer who has registered terminates the contract for the provision of electronic services by sending the Seller an appropriate declaration of will, using any means of distance communication, enabling the Seller to get acquainted with the Customer's declaration of will.
3. The Seller terminates the contract for the provision of electronic services by sending the Customer an appropriate declaration of will to the e-mail address provided by the Customer during Registration.
§ 14 Final provisions
1. The Seller shall be liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Customers who are Entrepreneurs, the Seller shall be liable only in the event of intentional damage and within the limits of the losses actually incurred by the Customer who is an Entrepreneur.
2. The content of these Regulations may be recorded by printing, saving on a carrier or downloading at any time from the Store's Website.
3. In the event of a dispute arising on the basis of the concluded Sales Agreement, the parties will strive to resolve the matter amicably. The law applicable to the settlement of any disputes arising under these Regulations is the European law of the ORD system.
4. The Seller informs the Customer who is a Consumer about the possibility of using out-of-court methods of dealing with complaints and pursuing claims. The rules of access to these procedures are available at the premises or on the websites of entities authorized to out-of-court dispute resolution. These may in particular be consumer ombudsmen or at the address of http://ec.europa.eu/consumers/odr/ a platform for online dispute resolution between consumers and traders at Union level (ODR platform) is available.
5. The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are carried out on the basis of the Regulations that were in force on the day of placing the order by the Customer. The amendment to the Regulations enters into force within 7 days from the date of publication on the Store's Website. The Seller shall inform the Customer 7 days before the entry into force of the new Regulations about the amendment of the Regulations by means of a message sent electronically containing a link to the text of the amended Regulations. In the event that the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact, which results in the termination of the contract in accordance with the provisions of §13 of the Regulations.
6. Contracts with the Seller are concluded in English.